Terms and Conditions
Terms and Conditions
The following terms and conditions apply to your use of the Temple of Balance website and any of it’s sub-websites including; Publishing.TempleofBalance.com, HealingEnergyCards.com, OracleCards.TempleofBalance.com, SpeedofLightOracle.com, LeeAnnePeters.com, HealingArt.TempleofBalance.com and the like.
Your use of the website indicates your acceptance of these terms and conditions.
1. Placing Order / Pricing
We will ship to anywhere in the world. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Temple of Balance reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verification's or information before accepting any order. If that verification has not been received within 7 days, then your order will be refunded and void.
All pricing is in Australian dollars and inclusive of GST. Please note that pricing and stock availability are subject to change without prior notice. If an item is out of stock, Temple of Balance will contact you to either select an alternative product or offer a refund.
We cannot make additions or deletions to orders once they have been placed, unless the relevant information has been given promptly.
Temple of Balance reserves the rights to adjust product and freight costs on the web site at any time.
Check your order before purchasing.
Please note that sometimes photographs of items like; crystals, pendants etc may vary slightly from original based on reflection and lighting. Please confirm any concerns or inquiries before purchasing. Refunds are not available based on photograph/reflection or the like. Temple of Balance endeavours to display all items as clearly as possible.
Ensure your paypal email address and most importantly shipping address are valid and current at the time of purchasing. Temple of Balance is not responsible for deliveries made to paypal addresses that are no longer valid.
Temple of Balance will not contact you after product orders have been made. Your receipt from paypal will confirm your order.
Temple of Balance will be in contact after your payment when you have ordered any of the following: artwork, meditation download, event ticket or service.
2. Delivery
We aim to dispatch your order within 3 business days of receipt, providing that goods are in stock. Sometimes there will be up to a week delay in mailout if Temple of Balance are out of office and working interstate.
Delivery charges are listed with items when purchasing.
Goods will be delivered using Australia Post. Parcels within Australia do have tracking, which can be retrieved if there is a problem with delivery.
Parcels outside Australia do not have a tracking option.
Any date quoted for delivery is an estimate only.
No responsibility is taken for damage to goods caused by Australia post, or couriers.
Orders of multiple items will often be posted individually as this is the most cost effective for mailing.
Upon the purchase of digital products please allow up to 48hrs for your meditation mp3 files to be emailed to you. In the case of eBooks, digital packages - please collect yours instantly after purchase by logging into our members area here: templeofbalance.com/amember/login
2. Delivery Times
Allow up to 3 business days for your item to be dispatched at the nearest Australia Post.
- Australia
- Large letters / books - 1 - 10 working days
- Parcels / card decks - 4 - 12 working days
- Express / art - 1 - 7 working days
- Outside Australia
- Large letters / books - 1 - 3 weeks
- Parcels / card decks / art - 2 - 4 weeks
4. Returns / Exchanges
i/ Products
Returns for exchange/credit voucher will only be accepted within 7 days of you receiving the goods. Customers must contact Temple of Balance for a returns acceptance number prior to agreement for any returns to take place. Returned goods must be unused, in their original condition and packaging. Shipping and handling cost are not refundable. The customer will be responsible for the cost of returning any item to Temple of Balance in its original condition. Temple of Balance advises all customers returning items to use a recorded or registered delivery, as we cannot be held responsible for items that may be lost or damaged in the post.
When a change of address is required or if the delivery of your item is urgent, contact Temple of Balance prior to placing your order to check. Once the order is placed, it will be dispatched within 3 working days and by that time changes cannot be made.
ii/ Drawings / art
Your drawing that’s drawn for you may reveal something to you that you least expect. It may also stir energy for you, however you can TRUST it will be for your highest good for forward movement. If any of these things are a concern for you, let Temple of Balance know within 3 days so you can be offered a no conditions refund.
There are no refunds given after your drawing is complete.
iii/ Events
See specific event conditions for each event on the relevant page at www.TempleofBalance.com
Your seat can be held for up to 7 days while you arrange payment. Email to register at mail@templeofbalance.com - communication is important to us. If we haven’t heard back from you during the 7 days then you may lose your seat.
No payment plans available and payment is only accepted in full.
Your ticket is completely non-refundable - however it is transferable. This means that you can sell or give your ticket to another interested attendee. Please advise of name change via email at mail@templeofbalance.com
Cancellation - if an event is cancelled by the organisers a full refund will be send within 28 days via the same method of payment. If an event has to be cancelled due to insufficient numbers, or any other unforeseen reason your organisers are not responsible for any airfares, accommodation or any other out of pocket expense you may have been subject to.
Ticket prices are for entry, full participation in the events and specific event conditions (see event). They do not include: accommodation, airfares, parking or food. Please bring your own food, or source food out at the venue.
Some venues have limited parking or parking that may incur a small fee to the venue administration.
Upon ticket purchase, you will be sent an email confirmation within 48hrs of cleared payment.
Approximately 21 days prior to the events an email will be sent to you confirming times and what you must know for the event you are attending.
iv/ Digital / eBooks
There is no refund available for any digital purchases through Temple of Balance. This includes, but is not limited to: meditation mp3, eBooks, digital packages etc.
v/ Services
No refund is available after your service has been completed.
vi / General
There will be no credit given on order price difference, due to any price changes.
When packaging goods Temple of Balance ensures all care is taken, however we cannot be held responsible for damaged goods.
Any incorrect, missing or damaged items received must be reported to Temple of Balance within 24 hours of you receiving the delivery.
If item(s) received is not what you ordered, please do not open the sealed packaging. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
Once an order has been placed, cancellation of orders by the customer are not allowed.
5. Payment
You can be assured of secure shopping as Temple of Balance uses Paypal and their latest encryption technology and a secure web server to ensure all transactions and information exchanged is completely safe and confidential.
All prices on this website are in Australian Dollars.
Temple of Balance will not dispatch any goods until full payment has been received.
6. Liability
Temple of Balance shall not be liable to the Customer, or to any other person whomsoever, for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the Products, Services, Events, Artwork, Meditations and the like. Everything that is shared at Temple of Balance is a guide only and is for entertainment purposes, it is not professional legal or medical advice.
7. Disclaimer
Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
Images and dimensions displayed on this web site should be regarded as illustrative and for informational purpose only. The actual products may vary slightly to the colours and dimensions stated.
Temple of Balance may change the content of its terms and conditions at any time without prior notice.
8. Privacy
Temple of Balance collects customer data which is provided voluntarily by our customers to be used for marketing and promotional use only and will not be disclosed to third party vendors.
All materials, including images, illustrations, designs, photographs, written and other material that are part of this site are copyrights, trade marks, and/or other intellectual property owned, controlled, or licensed to Temple of Balance.
9. Obligations of the Customer
As a Customer of Temple of Balance you must provide current, complete, and accurate information about yourself at all times. You must provide your name, address, email address and phone number when asked to assist any reason needed by Temple of Balance to contact you.
For further inquiries please forward them to our Temple of Balance office at mail@templeofbalance.com